Archive for the 'Special to ZDNet' Category

What SaaS can teach us about customer service

Wednesday, August 20th, 2008

In the SaaS model, the power is with the customer and vendors need to take a very different approach to both sales and service, here’s how to do it says Archie Black, President and CEO of SPS Commerce. Commentary–Software-as-a-Service SaaS is one of the fastest growing segments of…
Original post by Gadgets, gizmos, and […]

Six steps to an effective data governance program

Wednesday, August 6th, 2008

As data governance becomes a key benchmark of a company’s responsibility to enhance and protect data, here are six simple steps that start to develop a program based on individual needs. In the past few years, dozens of high-profile incidents involving data mismanagement have gained international attention. Caught off…
Original post by Gadgets, gizmos, and […]

A new look at technology visualization

Thursday, July 10th, 2008

Most organizations have no way to gain a comprehensive view of all technical components and their impact on the enterprise but consolidating and streamlining can do the trick, says Planet Associates’ William Spencer. Commentary–Now more than ever, businesses and government agencies are dependent on clear,…
Original post by Gadgets, gizmos, and […]

Overcoming hurdles to unified communications technology

Thursday, June 19th, 2008

What is needed to spur unified communications deployment and deliver on the vision of spontaneous collaboration is simple and inexpensive tools that can integrate the existing IT, says Dialcom US’s Bob Johnson. Commentary–Normally, when Cisco, IBM and Microsoft move into a market, their presence does…
Original post by Gadgets, gizmos, and […]

How to maximize performance in virtualized environments

Thursday, June 19th, 2008

Virtualization so far has found a home within pre-production and less-than-critical use–and has yet to find its way into more business-critical area, says OpTier’s Motti Tal. Commentary–There?s no doubt about the great potential of virtualization to cut IT hardware and management costs, and utilize…
Original post by Gadgets, gizmos, and […]

Beyond compliance: Keys to effective user access risk management

Monday, February 25th, 2008

The demands of regulatory compliance are among the factors driving corporate IT and security managers to improve their access governance processes, but that’s not the whole story, says Aveska CEO Deepak Taneja. Commentary–The stakes involved in access-related risk have risen dramatically…
Original post by Gadgets, gizmos, and […]

Escaping decades of hidden app development inefficiency and expense

Wednesday, February 20th, 2008

If you’re writing code, pay closer attention to the major time-sink of application problem resolution and how it affects application release schedules, quality, functionality, and ultimately their company?s bottom-line says , BMC Software’s Doug Laney. Commentary–Have you ever pondered the time and energy your development team spends on documenting,…
Original post by Gadgets, gizmos, and […]

Choosing the right virtualization tech for your environment

Wednesday, February 6th, 2008

Fewer and fewer IT organizations are asking whether they should virtualize systems. The focus is now on how should do it acoording to CiRBA CTO Andrew Hillier. Commentary–Fewer and fewer IT organizations are asking whether they should virtualize systems. The focus is now…
Original post by Gadgets, gizmos, and […]

Top 10 mistakes when implementing SOA projects

Thursday, January 17th, 2008

During the development stage SOA projects must avoid many land mines which could result in the scaling down or abandonment of the deployment plans, says NetManage’s Paul Callahan. Commentary–A growing number of companies are implementing SOA projects to lower IT integration costs while…
Original post by Gadgets, gizmos, and […]

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