Archive for the 'Product Marketing' Category

What SaaS can teach us about customer service

Wednesday, August 20th, 2008

In the SaaS model, the power is with the customer and vendors need to take a very different approach to both sales and service, here’s how to do it says Archie Black, President and CEO of SPS Commerce. Commentary–Software-as-a-Service SaaS is one of the fastest growing segments of…
Original post by Gadgets, gizmos, and […]

0 comments | Cloud Computing, SaaS, Customer, Customer Service, software. customer service, SPS Commerce, Archie Black, Software As A Service (SaaS), Software-as-a-service, Product Marketing, Marketing, Software, Customer Relationship Management (CRM), Enterprise Software, Emerging Technologies, Special to ZDNet, Sales |

Sprint to cut 4,000 jobs

Friday, January 18th, 2008

Aiming to trim labor costs, Sprint also will close 8 percent of its company-owned stores, reduce outsourced services. Sprint Nextel, the No. 3 U.S. mobile service, said on Friday it will cut about 4,000 jobs and close about 8 percent of its stores, predicting further pressure on…
Original post by Gadgets, gizmos, and […]

0 comments meister | Sprint Communications, Job, Wireless, Sales Strategy, Product Marketing, Enterprise Software, Customer Relationship Management (CRM), Outsourcing & Subcontracting, It Operations, Advertising & Promotion, Software, Reuters, Marketing, Retail, Outsourcing, Business Operations, Sales |